Comments on: A walk with Lee

By: Ted Eytan

Ted Eytan — Sat, 28 Jul 2007 16:23:14 +0000

Mike - Right on. The clinician-clinician endorsement means everything.

I sometimes get “does not compute” looks from local physicians when I suggest that they have more power than I when it comes to endorsing new ideas. In an introspective organization, they do, and rightly so.

By: Mike Keaton

Mike Keaton — Mon, 23 Jul 2007 16:38:26 +0000

The one resounding quote I heard from the clinical team report out - “We all agree this is the right work to be doing, and it’s what we have been wanting to do.” Another great message to share with teams past, present and future.

By: Mark Graban

Mark Graban — Sun, 22 Jul 2007 21:39:38 +0000

“We have not become a factory or distanced ourselves from our commitment to our members.”

Ted, thank you so much for sharing that comment there. That’s exactly what is supposed to happen with Lean. It should bring us closer to our employees and our customers, the patients.

I hope you can scream that single message, from the rooftops, especially as you move into more direct patient care areas.