Comments on: Quote of the Week http://www.dailykaizen.org/archives/334 A blog about improvement in health care Wed, 07 Jan 2009 21:44:10 +0000 http://wordpress.org/?v=2.7 hourly 1 By: Patrick Shumaker http://www.dailykaizen.org/archives/334/comment-page-1#comment-3754 Patrick Shumaker Wed, 11 Jul 2007 04:24:24 +0000 http://www.dailykaizen.org/archives/334#comment-3754 I like it. Short, sweet and to the point. It also gives staff something against which to compare their actions. I like it. Short, sweet and to the point. It also gives staff something against which to compare their actions.

]]> By: Lee Fried http://www.dailykaizen.org/archives/334/comment-page-1#comment-3730 Lee Fried Tue, 26 Jun 2007 15:22:49 +0000 http://www.dailykaizen.org/archives/334#comment-3730 Thanks Patrick. The quote we have been using lately is that "we need to make the voice of the member/patient be louder then the voice of the function." Thanks Patrick. The quote we have been using lately is that “we need to make the voice of the member/patient be louder then the voice of the function.”

]]> By: Patrick Shumaker http://www.dailykaizen.org/archives/334/comment-page-1#comment-3727 Patrick Shumaker Mon, 25 Jun 2007 21:23:45 +0000 http://www.dailykaizen.org/archives/334#comment-3727 Great post. Defining measures across a value stream is difficult because of the way we think about our business and organize along functional lines. Our accounting systems are set up that way. I don't know where I heard this but "If you want to think differently about your business, you must first think differently about how you think about your business." As you see your business differently, perhaps the measurements you need will become more visible. I think that is the power of the Value Stream view. Great post. Defining measures across a value stream is difficult because of the way we think about our business and organize along functional lines. Our accounting systems are set up that way. I don’t know where I heard this but “If you want to think differently about your business, you must first think differently about how you think about your business.” As you see your business differently, perhaps the measurements you need will become more visible. I think that is the power of the Value Stream view.

]]> By: Lee Fried http://www.dailykaizen.org/archives/334/comment-page-1#comment-3725 Lee Fried Mon, 25 Jun 2007 14:50:37 +0000 http://www.dailykaizen.org/archives/334#comment-3725 Thanks to both of you for your support and encouragement! Thanks to both of you for your support and encouragement!

]]> By: Rob http://www.dailykaizen.org/archives/334/comment-page-1#comment-3724 Rob Mon, 25 Jun 2007 05:23:20 +0000 http://www.dailykaizen.org/archives/334#comment-3724 Great post. I find that the daily management system are essential to success, it's not only important to measure the CTQ factors but also to DISPLAY them too! Great post. I find that the daily management system are essential to success, it’s not only important to measure the CTQ factors but also to DISPLAY them too!

]]> By: Jon Miller http://www.dailykaizen.org/archives/334/comment-page-1#comment-3723 Jon Miller Mon, 25 Jun 2007 00:24:21 +0000 http://www.dailykaizen.org/archives/334#comment-3723 Hi Ted, Lee & all, I just want to say that you are doing very important work at GHC and what's more generously sharing it with the world. Great posts lately. Kudos to you and keep up the good work! Jon Hi Ted, Lee & all,

I just want to say that you are doing very important work at GHC and what’s more generously sharing it with the world. Great posts lately. Kudos to you and keep up the good work!

Jon

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