DailyKaizen

“Every day you may make progress.  Every step may be fruitful.  Yet there will stretch out before you an ever-lengthening, ever-ascending, every-improving path.  You know you will never get to the end of the journey.  But this, so far from discouraging, only adds to the joy and glory of the climb.”–Churchill.

I chose this quote, because this in it Churchill describes the culture we are trying to create through our Lean efforts.  A culture where the improvement never stops.  One where every day you make gains for your patients, members and community, yet there is still opportunities around every corner.     A culture where hitting singles is okay and in fact may be better then hitting home runs. 

In healthcare times are hard.  There is a lot of pressure to get better and many organizations are searching for the silver bullet that will solve all of their problems.  In most healthcare organizations the result is a series of resource intense improvement projects which jump from one fad to the next.  In my experience these projects have discrete beginning and end dates and take incredible amounts of energy to make change that typically results in small improvement and collective burnout.  This has a led to a lot of very bright people no longer wanting to work in the industry.

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