I checked out your chapter and it looks like you are doing great work. We are currently in the process of rolling out a TWI based program in many parts of our healthcare organization and it is exciting to see how engaged teams are becoming.

Thanks for sharing,

Lee

I’m new to your Blog, and noticed your article about Toyota Talent. I am also reading and finding it a very useful book.

We are heavy users of the TWI Job Instruction methodology that Liker and Meier discuss in the book. We find JI to be an essential element in implementing standard work. It is a simple method to improve communication and knowledge transfer. It helps us treat communication as a series of descrete steps or packets, not the stream on consiousness that most of us practice.

The JI Motto is: If the person hasn’t learned, the instructor hasn’t taught. This puts the challenge for a person’s learning on the instructor, not the person (although they must be capable and willing). We don’t expect people to learn by making mistakes. We expect them to learn from good training. If people are expected to do work in a new way, they must be trained, and that is the leaders responsibility.

Check out our local SME chapter website for more information on TWI, and consider joining us next week at The TWI Summit in Orlando.

http://chapters.sme.org/204/TWI_Materials/TWIPage.htm

http://www.twisummit.com/default.asp

Jeff