by Lee Fried, on 22 Apr 2007 03:59 pm
The Journey
Quote of the Week
A co-worker of mine last week said that they believed that the greatest value that Lean provides to an organization is the ability to make problems visible and then solve them in methodical way. As we move forward with our Lean efforts a key to our success is our ability to not only teach people the ability to see problems, but also to get them excited about solving them. It amazes me that every organization I have ever worked have had cultures where problems are considered bad, hidden most of the time and often are career limiting to those that happen to have the blame placed on them. After years of operating in a culture like this it is hard work getting people to accept the idea of a no blame culture. In this spirit I have chosen the following quote:
“Good management is the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal with them.”
–Paul Hawken