by Lee Fried, on 16 Apr 2007 06:49 pm
The Journey

Hoshin Next Steps

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I have been working with a leader in the Model Line area who is the Pacesetter for a workstream we call “Implementing a Lean Management System.”  We decided early on that we need a separate work stream to ensure that we properly resource and assign accountability so that the implementation of this system (thinking and behavior) continuesto progress in the organization.  In 2007 our goal is to begin to put in place the basic structure of the three management systems of Lean:  Daily Management, Cross-Functional Management and Management by Policy (Hoshin).   Today we presented to the leadership our goals for our Hoshin for 2008 and here is our plan:

For 2007 we picked five goals and deployed them only one level down in the organization.  When we deployed most of the means were pre-determined.  We conducted only a basic reflection on internal processes and did no reflection on the management system itself or the external environment.   We instituted a VP checking process with standard work, which in turn has created a department level checking process, but it does not go deep into the organization.  

For 2008 we are excited about the next evolution.  We plan on deploying goals down to the manager level, which is one level deeper then this year.  We will also have most of the means being determined by the teams that are responsible for the work.  We plan on initiating a thorough reflection process that includes both an internal view (which will have far more useful data this year due to our Cross-Functional and Daily Management System implementations) and an external view that will include competition, voice of customer and “on the horizon.”  We also plan on having a fully functioning dashboard to support the checking process and informing root cause analysis as well as having synchronized checking taking place at the team, manager, director and VP levels each week.

It is exciting to see this system starting to come together and it is even more exciting to see what is possible in the not so distant future. 

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