Comments on: “Inventory” http://www.dailykaizen.org/archives/262 A blog about improvement in health care Tue, 02 Dec 2008 00:03:02 +0000 http://wordpress.org/?v=2.6.5 By: Mark Graban http://www.dailykaizen.org/archives/262#comment-2137 Mark Graban Tue, 27 Mar 2007 03:05:15 +0000 http://www.dailykaizen.org/archives/262#comment-2137 Ironically enough, someone asked the question the other day on a lean healthcare listserv about what web-based idea/suggestion tracking program is best. Your note here should be required reading for those asking those questions. You're right on, suggestions and kaizen should not be bureaucratic. It can't turn into the GM system, where I filled out a suggestion in 1996 and got an official rejection letter in the mail late 1997 when I was in grad school and no longer worked there. That helped seal it, why I left. Ironically enough, someone asked the question the other day on a lean healthcare listserv about what web-based idea/suggestion tracking program is best.

Your note here should be required reading for those asking those questions.

You’re right on, suggestions and kaizen should not be bureaucratic. It can’t turn into the GM system, where I filled out a suggestion in 1996 and got an official rejection letter in the mail late 1997 when I was in grad school and no longer worked there. That helped seal it, why I left.

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