by Lee Fried, on 18 Mar 2007 02:40 pm
The Journey
Quote of the Week
In the Model Line we are currently implementing a Daily Management System which I have dicussed in many of my previous posts. The foundation of this system is standard work and a standard method for improvement. Most of the eighty five managers in the Divison have completed their training, standardized and improved their first process and many have started on their second process. Walking the floor you can feel the excitement from the teams and you can see how much their confidence has grown. At the same time, there are several managers that have had a real hard time with this change in work and more specifically the change in their role. They are not used to empowering their teams to make decisions and improvements. Most of this work they have owned in the past. Most are committed to the principles and the method, but they are challanged by having to extend so much trust. Having the standard method for improvement allows us to empower teams to make improvements with very little risk, yet, it will take time for the managers to get away from the security they are used to when their job has been primarily to tell people what to do. The following is a quote from John Shook that speaks to this very subject:
“Provide the method for improvement and hold people accountable to following it, but don’t tell people the answers. The answers will come from the method.”