DailyKaizen

As I follow Lee’s experience, it is fascinating to me how we arrive at the same analogy. Lee is engaged in a sponsored, organizational change effort, the Model Line, which is working within the larger organization.

I am engaged in more of a federation of sponsored, smaller efforts, without the clear organization of the Model Line. Yet, the experiences are similar. My day to day experience has been one of connecting teams and watching connections and conflicts happen between teams. The teams I am working with have not had a great degree of formal training, yet they are improving their work every day through the training of peers and real inspiration. The victories are small and steady, and they do not bubble upward and sideways or get connected with something with a label, such as Model Line. They just happen.

The image attached here is one - it’s a new visual system put up to guide large project work. Note the sign on the left - it says “Up for Grabs,” which empowers staff to choose their next piece of work. Also note the creative cost saving - discarded letterhead envelopes are used as the building blocks.

On the day that I saw this for the first time, I actually had just walked upstairs from the review of another visual system for a companion team. They are starting to link together. Eventually, we will link to the work of the Model Line.

I think this is a great place for a physician to be and I hope other physician leaders will join in this work - physicians bridge worlds all the time, between patient and optimal health, business and clinical, health care and community, and quality and affordability, too.

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