DailyKaizen

This is not an attempt to take over Lee’s Quote of the Week syndicate, just a handy addition.

I ran across this article in The Economist (subscription required to access), about “modesty” and the Supreme Court, which prompted me to review Chief Justice Roberts’ judicial philosophy and quote from his confirmation hearings.

John Roberts said,

Nobody ever went to a ball game to see the umpire.

My thinking immediately departed from the political sphere (and this post is not intended to take people there) and into the world of LEAN and leadership. In our environment, I would say, “No one ever went to the medical office to see the Chief Medical Information Officer.” They went to see nurses, doctors, and other people who care for them.

In the Economist article, it said that modern day justices conduct themselves like “philosopher kings.” This is what we are working to get away from, where people sometimes think they know what’s best at the level of the patient and their care team without physically being there.

With the understanding that we are what we are, support, we can be as modest and as humble as possible in our work with those closest to the patient.

This is why I thought the quote, extracted from the political realm, made sense here.

Trackback This Post | Subscribe to the comments through RSS Feed