DailyKaizen

This quote describes perfectly most of the processes I have encountered in healthcare. So often I find myself wondering how some of the processes that I have worked to improve have ended up becoming so complex. Processes that started simple, but over the years have not been properly invested in with improvement resources. The result, complexity that is ever growing and more difficult to overcome. This is why Lean is so valuable, because it gives us some simple tools and principles to follow that allow us to quickly reduce complexity and if done correctly, build competency and discipline in our teams so it does not come back.
“A complex system that works is invariably found to have evolved from a simple system that worked….A complex system designed from scratch never works and cannot be patched up to make it work. You have to start over, beginning with a working simple system.” –J. Gall

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