DailyKaizen

In January, the organization made a commitment to strategically focus its limited LEAN resources.  Before this time the LEAN team had worked only with departments that had requested our support and typically only on point improvements.  This change to a strategic focus has meant that leaders throughout the organization are being asked to participate in and support LEAN projects as a requirement of their jobs.  While many leaders have responded with enthusiasm many more are skeptical and resistant. 

 
I believe that this skepticism and resistance is natural and is merely the side effect of change.  LEAN asks leaders and staff to do their jobs differently.  Leaders often ask me to provide proof of concept.  They want me to show them the data that will guarantee results.  My response is always the same; thousands of organizations have implemented LEAN successfully and many more will.  Yes, it is new to healthcare.  No we are not that different. Yes, it will work if we stay the course. Most importantly, it will be extremely challenging and it will require strong leadership so welcome aboard. 

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