DailyKaizen

I thought I would take the opportunity to make some personnel, professional reflections about where I am right now and how I am feeling. This entry is all about me. I am currently the lead consultant and project director for the most ambitious Lean effort we have ever undertaken in this organization. We are in the process of attempting to completely transform a department that is large enough to be considered a very large company in most states. This effort is being labeled the “model line” because our goal is to learn the key levers and methods of a Lean transformation so that the rest of the organization can follow our lead and benefit from our learning’s. There are many across the larger organization that are counting on our success while others probably just want us to go away.
Every day I come to work with an incredible amount of excitement and energy, but also a lot of anxiety. It is an honor to be given this assignment and the resources to back it up. Yet, I feel a great responsibility to our patients and members. I feel an even larger responsibility to the leaders and staff that have put a lot of trust and faith into me and my team. Line-managers that have been willing to suspend twenty years of business experience and follow us down a path of what is to them unknown. This is by far the most challenging endeavor of my life and I often find myself questioning whether I am going to be successful in my role. I have never been down a path like this before and am often not sure where we should be going next. Yet, I am determined to keep marching. Yes, I know I will make mistakes. Yes, the pressure is likely to grow. Yes, I will continue forward with an open mind backed by a great team and the right principles. Its all worth it when I get to watch others “get it” for the first time.
I have learned so much so quickly that it often makes my head hurt. I wake up in the middle of the night locked in problem solving. I have begun to reorganize the way I live my life based on the principles I teach at work. One thing is for sure, I would continue to do this work even if I didn’t need the money to survive.

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