http://www.dailykaizen.org/archives/111 A blog about improvement in health care Wed, 07 Jan 2009 01:58:58 +0000 http://wordpress.org/?v=2.7 hourly 1 http://www.dailykaizen.org/archives/111/comment-page-1#comment-45 Mark Graban Wed, 26 Jul 2006 23:17:43 +0000 http://www.dailykaizen.org/archives/111#comment-45 I'll second your observations Lee, particularly from what I've seen in various hospitals. If there ARE metrics, they are usually limited to 1) cost and 2) output quantity. Safety and Quality metrics are harder to find. I always encourage people to follow the TPS metrics mantra of "SQDC" -- Safety, Quality, Delivery, Cost. I’ll second your observations Lee, particularly from what I’ve seen in various hospitals. If there ARE metrics, they are usually limited to 1) cost and 2) output quantity. Safety and Quality metrics are harder to find. I always encourage people to follow the TPS metrics mantra of “SQDC” — Safety, Quality, Delivery, Cost.

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